FAQ

Repairs to the base vehicle or conversion can be carried out at any authorized VW or Renault service center. Conversion work can also be performed by our dealers or caravan service partners. Components from brands like Webasto, Eberspächer, Dometic, Fiamma, and SCA benefit from extensive service networks.

Yes. Our authorization ensures that the conversion does not affect the manufacturer’s warranty. Standard coverage is 2 years for both the base vehicle and conversion, with optional extensions available.

Yes. All certified components – including seats, swivel bases, pop-top roofs, heating systems, and electronics – meet strict safety standards.

Wavecampers include an AGM auxiliary battery (75Ah for VW, 90Ah for Renault) powering LED lighting, 12V/USB outlets, water pump, refrigerator, and auxiliary heater.
Charging methods:
While driving via alternator.
External 230V CEE hookup (e.g., at a campsite).
Solar panels (optional for VW, standard for Renault).
A monitoring system gives full control over the battery, and devices like the fridge and heater prevent complete discharge.

No. The engine battery is protected from discharge. It is slightly trickle-charged by solar panels for support.

It requires an external CEE connection. An inverter can optionally supply 230V from the auxiliary battery.

High-quality inverters from Dometic or Büttner Elektronik provide 600–1500W continuous output (1200–2500W peak), powering TVs, laptops, and even coffee machines.

VW: under the hood.
Renault: right rear side of the vehicle.

No, all refrigerators operate on 12V only.

Wavecamper fridges are designed to work in extreme heat (up to 70°C / 158°F), feature a 12V Dometic compressor resistant to vibration, have superior insulation, and optimized software for energy efficiency.

With standard usage (fridge, occasional heater, water pump, lights, USB charging), a new auxiliary battery lasts at least 2 days. Solar panels can extend this depending on sunlight. External 230V CEE connection recharges the battery if needed.

A diesel-powered auxiliary heater draws fuel from the main tank. Electricity is used only for start-up, fan operation, and control.

Adjust temperature, schedule heater start/stop, or maintain continuous heat. Optional modules allow control via mobile app.

Approximately 2 liters per day, depending on conditions.

Pop-top roof closed: comfortable down to –20°C.
Pop-top roof raised: lower bed comfortable slightly below 0°C; upper bed comfortable down to ~+10°C. Thermal window mats recommended in sub-zero conditions.

This feature is being implemented.

Yes. Without a full bathroom or internal shower, water usage is low. Removable tanks are easier to clean and refill, including via the external shower connection using a dedicated adapter.

No, it has its own integrated flush tank.

Yes. Without a full bathroom or internal shower, water usage is low. Removable tanks are easier to clean and refill, including via the external shower connection using a dedicated adapter.

Yes, powering the cooktop.

Campingaz bottles – 1.75 kg or 2.8 kg, depending on layout.

Several months with occasional use; heavy use reduces duration.

Typically 500–700 kg, depending on base vehicle, options, conversion version, and number of seats. GVW increases may be available from the manufacturer for an additional cost.